October 28, 2019 @ 1:38 pm by ACT
We all go through challenging times in the workplace. Whether it is a difficult change, challenges with team dynamics, or a time of high stress, these challenging times can take a toll on our resiliency. One of the best ways to stay resilient during these times is to stay in… Read more
October 27, 2016 @ 9:03 am by ACT
There are many ways that being more persuasive can benefit you, as well as the people and organizations closest to your heart. As such, it is a skill worth developing. So how do you genuinely improve your ability to help others see the world differently? An excellent way to start… Read more
June 29, 2016 @ 2:44 pm by ACT
It was the morning of September 11, 2001 when Sue Gage walked into my office to interview with me for the job of an assistant. I’ll never forget her entrance, with tears in her eyes, asking if we could do the interview another day. We both agreed to a date… Read more
March 12, 2015 @ 10:53 am by ACT
- Conflict is not always intentional
- Conflict is not always dramatic
- People do not always tell you when they are in conflict with you
- Many times our communication challenges impact us in both home and work
- Listening with the wrong style can cause conflict
Appreciative listening
Individuals in appreciative listening… Read more
December 6, 2014 @ 12:17 pm by ACT
The next time you are in a crowded area, such as an airport or a small mall, try a little observation experiment. Guess the main visual difference between people who are walking by themselves vs. people who are with others or talking with someone on a cell phone. The answer… Read more
October 8, 2014 @ 8:35 pm by ACT
Differences in style can play out in relationships, and each style has its own set of strengths and challenges. People high in dominance need to watch being too directive, impatient, or insensitive, as they can sometimes steamroll over people in order to get the quick results they want. They may … Read more
July 3, 2014 @ 3:56 pm by ACT
Excerpt from The Coward’s Guide to Conflict by Dr. Tim Ursiny:
Criticism
Critics act as though they think they are superior to other people. They are judgmental, blunt, and demeaning, and they enjoy showing their power and importance at the expense of other. They are experts at giving you messages… Read more
April 16, 2014 @ 11:30 am by ACT
Excerpt from The Top Performer’s Guide to Attitude:
I heard a mother in the grocery store the other day say to her 6-year-old, Don’t give me any attitude.” What in the world does that mean? What is this attitude thing we are all so concerned with? Oh, we know it… Read more
March 21, 2014 @ 2:50 pm by ACT
How Frightened of Conflict Are You?
Excerpt from “The Coward’s Guide to Conflict”
Believe it or not, the vast majority of people you meet hate conflict. They run from it, they hide from it, they even pretend it doesn’t exist. There are more conflict cowards out there than there are… Read more
November 28, 2012 @ 1:14 pm by ACT
Holidays are an interesting time and, while full of joy, can also be littered with difficult relationships and conversations. This can quickly ruin a good meal and the holiday spirit! In this blog I want to talk about a specific tactic that you can use to quickly diffuse these tough… Read more
August 17, 2011 @ 6:15 pm by Dr. Tim
I was sitting on my back porch with my wife a few months ago and pondered aloud about feeling disconnected from our friends. My wife was quick to point out that I have been working like a “madman” for the last year and had not really been around much. At… Read more